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Heber has released a dedicated customer support forum for the benefit of all of its clients. This forum can be accessed via the Heber website and will give all Heber product users access to a vast knowledge base of data and additional resources. The forum will also support and allow the creation of new discussions on topics and subjects of interest to all participants.
The forum uses an industrial leading bulletin system to enable all users to search and participate in a friendly and efficient manner. Richard Horne, Commerical Manager, said, “This forum will provide our clients with unparallel access to an extensive knowledge base and the ability to converse with both the Heber customer support team and the rapidly expanding Heber user community. This level of support will enable our clients to get their product to the markets in record time and to forge new partnerships in the Heber userbase”
The Heber forum allows open communication and support to enabling customers to form new and exciting ideas and partnerships.
The forum is part of an expanding and comprehensive service roll-out to clients and users over the coming months. Heber design a wide range of PC based controllers and USB real time peripherals. Heber has also set up a facility to receve payments electroincally via Paypal. Paypal is a multicurrency system with global recognition allowing customers to select and pay for products in a manner and time to suit them.
For customers it is a faster, safe and more convenient way to pay for goods. Les Ashton-Smith, Managing Director, said, “Providing electronic payment will help our customers and provide a convenient alternative to traditional payment methods. This is another example of how Heber is listening to clients and providing systems and facilities to make their lives easier.”
