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MEI’s success in markets around the world has been built on performance. From the SC bill validator to the 9500 coin validator, MEI’s European business continues to grow. MEI management has seen the positive feedback from end users who have participated in the value-added trials (VAT’s). Thus, it has been a natural progression to offer VAT’s to end users in different markets and with alternative MEI products.
The MEI coin validator Cashflow CF9500 series has built up a very strong reputation for itself over the years, being the chosen coin validator often for challenging applications, for example in Norway and Latvia. Back in 2005 operators in both countries were experiencing problems with frauds. The superior technology of the CF9500 solved the problem whilst maintaining very high true coin accept rates. Over 8,000 coin validators were replaced with the MEI CF9500 at that time. The combination of product excellence and strong service therefore continues to introduce new opportunities. One further example is in the Czech Republic. The name of Synot is synonymous with a whole range of companies in the Czech Republic. In fact Synot runs over fifty separate companies. These companies range from real estate to representing BMW in Czech. Synot knew of the possibility to do a VAT with MEI on the coin validator side and accepted MEI’s invitation to trial the Cashflow CF9500 on a number of AWP’s over several months. Having seen the benefits that MEI can offer on the coin validation side, Synot chose to specify MEI for all its applications. This includes the AWPs it distributes. Synot asked for MEI’s support to ensure that JPM were capable to fit the MEI Cashflow CF9500 as soon as possible. Contacts were quickly established between JPM’s and MEI’s support teams to ensure its successful integration. Simon McCarthy, JPM’s Sales and Marketing Director, explains, “Synot is a key partner for us and we have been working successfully together for many years now. We acknowledge that Synot evaluates peripheral products and we trust that their requirements are the best fit for our markets. Thus, when Synot informed us that the MEI coin validator best fits their needs, we quickly ensured that all our future AWP deliveries to them will have the MEI 9500 coin validator fitted. One key reason for our success is that we take our customers requests seriously and always strive to implement them whenever feasible. That is why we now fit the MEI coin validator for Synot”.
Keywords: MEI, Synot
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